Cookie Policy

Effective Date: January 2025

At xandorivale, we're straightforward about how we collect information when you visit xandorivale.com. This policy walks you through what cookies are, why we use them, and how you can control them.

We believe in transparency. So we're spelling out exactly what happens when you browse our site and how these small data files help us create a better experience for you.

What Are Cookies?

Cookies are tiny text files that get stored on your device when you visit a website. Think of them as digital sticky notes that help websites remember who you are and what you've done.

These files don't harm your computer. They can't read files on your hard drive or carry viruses. They simply store small pieces of information that make your browsing experience smoother and more personalized.

Every time you return to a site that uses cookies, your browser sends these files back to the server. This is how websites remember your preferences, keep you logged in, and understand how people use their platform.

Essential Cookies

These are the cookies we absolutely need to make xandorivale.com function properly. Without them, basic features just wouldn't work.

  • Keeping you logged in as you move between pages
  • Remembering items in your inquiry basket
  • Maintaining security during your session
  • Processing requests you make through our forms

You can't really turn these off if you want to use our site. They're the foundation of everything we do here.

Functional Cookies

These cookies remember your choices and preferences to make your experience more personalized. They're helpful but not strictly necessary.

  • Storing your language preference
  • Remembering if you've dismissed notifications
  • Keeping track of your accessibility settings
  • Saving customizations you've made to the interface

If you block these, some features might not work as smoothly, but the site will still function.

Analytics Cookies

We use these to understand how visitors interact with our site. The information helps us improve what we offer and fix problems you might encounter.

  • Tracking which pages get visited most often
  • Understanding how long people stay on different sections
  • Identifying where visitors come from before landing on our site
  • Spotting error messages or technical issues

All this data is aggregated and anonymous. We never track you individually.

Marketing Cookies

These track your browsing activity to build a profile of your interests. They help us show you relevant content and measure how effective our communications are.

  • Showing you content relevant to your interests
  • Limiting how many times you see the same message
  • Measuring the effectiveness of our outreach campaigns
  • Understanding which channels bring people to our site

Third parties might also use these cookies to show xandorivale content on other sites you visit.

How We Actually Use This Information

Here's the practical side of what happens with the data we collect through cookies. We're not collecting information just for the sake of it.

Improving Your Journey If we notice people consistently leaving the site from a particular page, we investigate. Maybe the content isn't clear, or there's a technical problem we need to fix.
Personalizing Content When you've shown interest in specific aspects of money mindset development, we might prioritize related content in your feed. This saves you time scrolling through material that's less relevant to you.
Measuring Engagement We track which blog posts, resources, or program information gets the most attention. This tells us what topics resonate with our Australian audience and where we should focus our educational efforts.
Technical Performance Analytics help us spot slow-loading pages or broken links. When someone hits an error, we want to know about it so we can get it fixed quickly.

Taking Control of Your Cookies

You're in charge here. Every modern browser gives you tools to manage how cookies work. Here's how to adjust settings in the most common browsers.

Chrome

Go to Settings, then Privacy and Security, then Cookies and other site data. You can block all cookies, block third-party cookies, or clear cookies when you close your browser.

Firefox

Open Options, select Privacy and Security, then scroll to Cookies and Site Data. Firefox offers standard, strict, or custom protection levels.

Safari

Click Preferences, then Privacy. You can block all cookies or just third-party and advertiser cookies. Safari also shows you which sites have stored cookies.

Edge

Select Settings, then Cookies and site permissions. Edge lets you control tracking prevention with three levels: Basic, Balanced, or Strict.

How Long We Keep Cookies

Not all cookies stick around forever. Some disappear as soon as you close your browser. Others hang around longer to remember your preferences across visits.

Cookie Type Duration Purpose
Session Cookies Until browser closes Maintaining your active session and form data
Preference Cookies Up to 12 months Remembering your settings and choices
Analytics Cookies Up to 24 months Understanding long-term usage patterns
Marketing Cookies Up to 12 months Tracking campaign effectiveness and interests

Third-Party Services

We work with a few external services that might also set cookies when you visit xandorivale.com. These help us run analytics, provide customer support, and deliver content efficiently.

Each of these services has its own privacy policy governing how they handle data. We pick partners carefully, but you should know they're operating under their own terms, not just ours.

  • Analytics platforms that help us understand site traffic and user behavior patterns
  • Content delivery networks that make our pages load faster for visitors across Australia
  • Communication tools that power our contact forms and support systems
  • Educational resource platforms that host downloadable materials and program information

Your Rights Around Data

Australian privacy laws give you specific rights when it comes to your personal information. We take these seriously.

Access Your Data

You can request a copy of the information we've collected about you through cookies and other tracking methods.

Request Deletion

Ask us to delete your data, and we'll do so unless we have a legitimate reason to keep it for business or legal purposes.

Correct Mistakes

If information we've stored about you is wrong, let us know and we'll fix it promptly.

Opt Out

You can withdraw consent for non-essential cookies at any time by adjusting your browser settings.

Questions About Cookies?

If something in this policy isn't clear, or you want to exercise any of your rights, get in touch with us. We're here to help.

Email: help@xandorivale.com

Phone: +61 3 9857 7362

Address: Unit 27, Level 1/191B McCredie Rd, Smithfield NSW 2164, Australia

Policy Updates

We might update this cookie policy occasionally as our practices evolve or regulations change. When we make significant changes, we'll post a notice on our site and update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we're protecting your information.